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5 Things You Need To Know, Today, on Wednesday 7th July 2021
5. Customers are fed up with being told they are getting poor service "because of Covid", according to research.
Firms are being accused of using the pandemic as an excuse for long waits on the telephone or late deliveries, the UK Institute of Customer Service said.
4. Retired people could see a bumper rise in the state pension next year, according to official forecasters.
Predictions suggest that the link with earnings growth could mean an 8% rise in the amount paid from April 2022.
3. Tech giant Samsung Electronics has said it expects its quarterly profit to rise by 53% amid a global chip shortage.
The world's biggest memory-chip and smartphone maker forecast operating profit of $11bn (£8bn) for the three months to the end of June.
2. Plans for a huge electric car battery "gigafactory" which it is claimed will create 3,000 jobs have been approved.
Northumberland County Council described the plant on the site of the former Blyth power station would be a "game changer."
1. Two of the world's biggest airlines, will trial fast-track lanes at Heathrow airport for fully-vaccinated arrivals who upload their vaccination status before boarding.
The trial by British Airways and Virgin Atlantic comes as the aviation industry calls for quarantine-free travel to the UK from lower-risk amber list countries.