Vox Markets

Global Privacy Policy
Vox Markets Canada Inc

Vox Markets Canada Inc
Global Privacy Policy
Effective Date: 01/11/2025
Last Updated: 01/11/2025

1. Introduction

Vox Markets Canada Inc (“Vox Markets”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, share, and safeguard information about you when you visit our website voxmarkets.com, our mobile applications, or any related digital services (together, the “Services”).

This Policy applies globally, regardless of where you are located. We comply with applicable data protection laws including the UK GDPR, EU GDPR, California Consumer Privacy Act (CCPA/CPRA), and other international regulations.

2. Who We Are

Vox Markets Canada Inc is registered in Canada under company number GST/HST 71773 4024 RT0001, with its registered office at 181 Bay Street, Suite 1800, Toronto, ON M5J2T9, Canada. We are the data controller for the personal data processed under this Policy.
If you have any questions or wish to exercise your rights, please contact:
support@voxmarkets.com

3. Information We Collect

We collect personal information that you provide to us, that we automatically collect, or that we obtain from third parties.

(a) Information You Provide
  • Name, email, phone number, address
  • Account login details
  • Company affiliation and investor preferences
  • Payment or subscription details (if applicable)
  • Communications with our team
  • Any information shared via forms, chats, or uploaded files
(b) Information We Automatically Collect

When you visit our Services:

  • IP address, browser type, and device information
  • Log data (date/time of access, pages visited, referrer URLs)
  • Cookies and similar technologies (see our Cookie Policy)
  • Usage analytics and marketing performance data
(c) Information From Third Parties

We may obtain information about you from other sources, including:

  • Market data partners, analytics providers, or advertisers
  • Public databases, financial news sources, or social media (e.g. LinkedIn, X)
  • Clients or partners who upload data through Vox Markets services

4. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and manage your account and access to the Services
  • To communicate with you about updates, content, and opportunities
  • To comply with legal and regulatory obligations (e.g., FCA, AIM rules)
  • To improve and personalise the user experience
  • To send marketing or investor communications (where consented)
  • To maintain the security and integrity of our Services

5. Legal Bases for Processing (Under GDPR)

We rely on the following lawful bases:

  • Consent – for email marketing, cookies, and promotional content
  • Contract – to deliver services you request
  • Legal Obligation – to meet regulatory or record-keeping requirements
  • Legitimate Interest – to analyse, secure, and improve our business operations

6. Data Sharing and Disclosure

We may share your data with:

  • Trusted service providers (hosting, analytics, marketing)
  • Professional advisers (legal, accounting, compliance)
  • Regulatory bodies where required (e.g. FCA, ICO)
  • Business partners or affiliates (with adequate safeguards)
  • In the event of merger, acquisition, or restructuring

We do not sell personal data for monetary gain.

7. International Data Transfers

Your data may be transferred outside your country of residence, including to the United Kingdom, European Union, United States, or other jurisdictions.

Where we transfer data internationally, we use approved safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • UK International Data Transfer Addendum
  • Adequacy decisions where applicable

8. Data Retention

We retain your data only as long as necessary for the purposes described above or to comply with legal obligations.
When no longer needed, data is securely deleted or anonymised.

9. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with your local supervisory authority (e.g. ICO in the UK)

Requests can be made to support@voxmarkets.com.

10. Children's Privacy

Our Services are not directed to anyone under 16 years old. We do not knowingly collect personal data from minors.

11. Security

We use appropriate technical and organisational measures to protect data against unauthorised access, alteration, disclosure, or destruction, including encryption, firewalls, and access controls.

12. Marketing & Communications

You may opt-out of marketing at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

13. Cookies and Tracking

See our Cookie Policy for full details of how we use cookies and similar technologies to track user behaviour and improve our Services.

14. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions, concerns, or wish to exercise your rights, contact:
support@voxmarkets.com

Vox Markets Canada Inc is registered in Canada under company number GST/HST 71773 4024 RT0001, with its registered office at 181 Bay Street, Suite 1800, Toronto, ON M5J2T9, Canada.